Cancellation and Refund Policy

Upon confirming a cancellation, we will promptly initiate a full refund, but please note that the time taken for funds to appear in your bank may range from 2 to 7 days, depending on your bank’s processing times.

However, If something is wrong with your order once you receive it, contact us and we’ll be absolutely happy to work something out with you depending on the situation.

We strongly encourage you to provide accurate sizing information and take every measure to avoid errors, as all sales are considered final.
To cancel your order and request a refund within the 5-hour window, please email us at hello@winniesjewelry.com with your name and order number.